Subscription Fees All payments for FrotomAI’s services are non-refundable, except as outlined in this policy.
Refund Eligibility A refund may be granted under the following conditions:
If a technical issue prevents you from accessing the platform, and we fail to resolve it within 7 days.
If you cancel within 24 hours of the initial purchase and have not used the Service.
No Refunds for Used Services Once a service has been accessed or used, no refunds will be issued.
Cancellation Policy
Users can cancel subscriptions anytime, but refunds will not be issued for partial billing cycles.
Automatic renewals can be disabled in account settings to prevent future charges.
Chargebacks and Disputes If a chargeback is filed, your account may be suspended pending resolution. Contact us first to resolve any payment issues.
How to Request a Refund To request a refund, contact support@frotomai.com with your payment details and reason for the request. We aim to respond within 5 business days.
Changes to Policy We reserve the right to update this Refund Policy as needed. Continued use of FrotomAI constitutes acceptance of these terms.